Privacy Policy for Carrevacity

Effective Date: January 3, 2025

At Carrevacity, we respect and value your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, www.carrevacity.com, and make purchases through our online store. By using our website, creating an account, or placing an order, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

At Carrevacity, we collect both personal information (information that identifies you directly) and non-personal information (information that does not identify you directly). Below are the types of information we collect:

Personal Information:

  • Contact Information: We collect your name, email address, phone number, and shipping or billing address when you make a purchase or register an account on our site.
  • Payment Information: We collect credit card details, billing address, and other payment-related information when you complete a purchase. This information is processed securely through a third-party payment processor.
  • Account Information: If you create an account with us, we collect your login credentials, order history, preferences, and other account-related details.
  • Communication: Any correspondence with our customer service team, including inquiries, feedback, or comments, is stored to improve our services.

Non-Personal Information:

  • Usage Data: We collect data on how you interact with our website, such as your IP address, device type, browser type, pages visited, and the time spent on each page.
  • Cookies and Tracking Technologies: We use cookies to improve your browsing experience. Cookies are small text files stored on your device that track and store information such as browsing history, preferences, and shopping cart contents.

2. How We Use Your Information

We use your personal and non-personal information to provide a seamless shopping experience and to improve our website and services. Here are the main ways in which we use your information:

  • Order Fulfillment: We use your information to process and ship your orders, including verifying payment, generating invoices, and providing tracking information.
  • Customer Service: Your information helps us assist with inquiries, resolve issues, and ensure your satisfaction with our products and services.
  • Improved User Experience: We use the information you provide to personalize your shopping experience, including product recommendations and offers based on your preferences and browsing behavior.
  • Marketing and Promotions: With your consent, we send promotional emails, newsletters, and special offers to inform you about new products, upcoming sales, or exclusive discounts. You can opt out at any time.
  • Security and Fraud Prevention: We use your information to detect, prevent, and investigate fraud or any illegal activities that may compromise our services.
  • Legal Compliance: We may need to use your personal information to comply with legal obligations, resolve disputes, or enforce our terms and conditions.

3. Sharing Your Information

Carrevacity respects your privacy and will never sell or rent your personal information to third parties. However, we may share your information in certain circumstances, including:

  • Service Providers: We share your personal information with trusted third-party service providers that help us process payments, ship orders, and manage our website. These third parties are obligated to protect your information and only use it to perform services on our behalf.
  • Business Transfers: If Carrevacity is involved in a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. We will notify you before any such transfer occurs.
  • Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, or legal processes such as court orders, subpoenas, or government requests. This is done to protect our rights, prevent fraud, and ensure legal compliance.

4. Data Security

We prioritize the security of your personal information. We use a variety of security measures, including encryption and secure payment gateways, to safeguard your data from unauthorized access, alteration, or destruction. However, no method of electronic storage or transmission over the internet is entirely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

We also advise that you use strong and unique passwords for your Carrevacity account and do not share your login credentials with others to help protect your account.

5. Cookies and Tracking Technologies

To enhance your experience, Carrevacity uses cookies and similar technologies to track browsing activity and store your preferences. Cookies are small text files that store information about your interactions with our site. Here are the types of cookies we use:

  • Essential Cookies: These cookies are necessary for the functioning of our website, such as remembering items in your shopping cart or keeping you logged in while navigating through the site.
  • Performance Cookies: These cookies collect data on how users interact with our website, helping us analyze and improve its performance. This includes information about page views, error messages, and loading times.
  • Functional Cookies: These cookies help personalize your experience, such as remembering your language preference or region.
  • Advertising Cookies: We may use advertising cookies to deliver targeted ads based on your browsing behavior and preferences. You can manage these cookie settings through your browser or use third-party opt-out tools.

You can manage your cookie preferences through your browser settings. If you wish to block or delete cookies, you may do so through your browser’s privacy settings.

6. Third-Party Websites

Our website may contain links to third-party websites, including those of advertisers or other businesses. These external sites have their own privacy policies, and we are not responsible for their practices. We recommend that you review the privacy policies of any third-party sites before sharing any personal information.

7. Your Rights and Choices

As a customer, you have certain rights regarding the information we collect about you:

  • Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails or newsletters at any time by following the instructions in the emails or by contacting us directly.
  • Account Deletion: If you no longer wish to use your Carrevacity account, you can request to delete your account. Please note that we may retain certain information for legal or administrative purposes.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings or third-party tools. You can disable cookies, but doing so may affect your experience on our website.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this policy to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. We value your trust and are committed to safeguarding your privacy.